One place to reach us
Email [email protected] for product questions, connection problems, privacy requests or subscription guidance.
For a connection problem, include your device model, operating system, Mia VPN version and the steps that led to the issue. A brief description of an error is useful. Do not include passwords, payment card details or your browsing history.
For a data deletion request, follow the in-app request instructions so the message can include the installation information needed to locate the relevant record. Read the privacy policy for the categories and purposes of information processing.
Before you write
The connection troubleshooting guide covers common connection failures. The plans guide explains why access and offers can vary between platforms. Purchases are managed through your device’s official store; sharing your store password is never necessary.
