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Mia VPN Privacy Policy

Last updated: September 4, 2026

This policy explains how MOBINOVA BILISIM SANAYI VE TICARET LIMITED SIRKETI (“Mia VPN,” “we,” “us”) handles information in the Mia VPN apps, on miavpn.com, and when you contact support. Store privacy disclosures may differ between Android and iPhone because the apps and platform requirements differ.

1. Browsing activity

Mia VPN does not collect or store the browsing history or page content you access through the VPN. This does not mean that no technical information is processed: a VPN server necessarily receives network traffic and connection information long enough to route a live connection.

2. App and device information

Depending on the platform, app version, features used, and consent choices, we may process:

  • App interactions, such as screens or features used.
  • App and device identifiers, including an installation identifier or advertising identifier where the platform makes one available.
  • IP address, device type, operating-system information, and connection diagnostics.
  • Crash logs, stack traces, performance data, and other information directly related to failures.
  • Purchase or subscription status needed to provide paid features; payment credentials are handled by the relevant app store or payment provider.

Google Play currently discloses that the Android app may collect app activity and app information/performance, that data is encrypted in transit, and that users can request deletion. The current Android and iPhone clients contain installation/device identifiers plus Firebase analytics or diagnostic integrations. App-store disclosures are developer-provided summaries maintained separately and should be reviewed together with this policy before installation.

3. Website information

When you visit miavpn.com, the server processes the request IP address, requested URL, browser information, timestamps, and operational logs needed to deliver and secure the site. The site loads Google Analytics after the page becomes idle or finishes loading to help us understand aggregate site use and download-button interactions. Analytics providers may use cookies or similar identifiers according to their own policies and your browser choices.

4. How information is used

  • Provide VPN, browser, app, website, purchase, and support functionality.
  • Diagnose crashes, abuse, reliability problems, and security incidents.
  • Measure feature and website performance and improve user experience.
  • Display advertising or offers where included in the app and allowed by platform rules and consent choices.
  • Comply with applicable law and respond to valid legal requests.

5. Service providers and sharing

We do not sell or rent browsing history. We may disclose the limited information described above to vendors that provide hosting, infrastructure, diagnostics, analytics, advertising, payments, or customer support; when required by law; or to protect users, the service, and our legal rights. Current providers include:

6. Retention and security

We retain information only for as long as needed for the purposes above, legal requirements, fraud prevention, and dispute resolution. Retention depends on the information and provider involved. We use access controls, encryption in transit where supported, and operational safeguards, but no internet service can guarantee absolute security.

7. Your choices and deletion

You can limit app permissions in device settings, control advertising and analytics choices offered by the platform, remove the app, clear the disposable browser, or block website analytics using browser controls. To request deletion of information associated with an app installation, follow the data-deletion instructions or contact us. We may need enough information to locate a record and verify the request.

8. Children

The service is not directed to children under 13, and app-store age ratings may impose a higher minimum. We do not knowingly collect personal information from a child in violation of applicable requirements.

9. Changes

We may update this policy when the apps, website, vendors, or legal requirements change. The date at the top identifies the latest published revision.

10. Company and contact

Mia VPN is published by MOBINOVA BILISIM SANAYI VE TICARET LIMITED SIRKETI, Ankara, Türkiye. Email privacy or deletion questions to [email protected].